Party City attempts to match online prices to those in store. However, online prices, product and service selection and availability, as well as sale effective dates, may differ from those in store and may vary by geographic region.
 

Due to differences in sale effective dates across the country, items may be available online at the sale price before they are available in store. Dealers are under no obligation to make promotional products available, or to match online prices until the sale begins in their region.
 

The prices found in the online version of the Party City flyer may be different to the ones appearing on the website. Market conditions and competitive pressures may cause prices and availability to change without further notice. Party City Associate Dealers may sell for less.

 

As of February 4, 2013, Party City has adopted the fair rounding approach for CASH transactions. When proper change is not available, the amount owing after tax will be rounded to the nearest $.05.

· Rounded down: If the last digit of the amount is 1, 2, 6 or 7.

· Rounded up: If the last digit of the amount is 3, 4, 8 or 9.

· Rounding does not apply to Debit, Credit or Gift Card payments, unless it is a split payment, in which case, split payment rules apply.

· On split payment transactions, if cash is the last method of payment used, the amount owing will be subjected to rounding. If cash is not the last payment type tendered, no rounding will take effect.

· You can still pay the unrounded total in cash if you have the correct change. For example, if the amount owing after tax is $10.03, and you have 3 pennies, you can pay the unrounded total.

· These rules apply to U.S. currency as well.

· Canadian Tire ‘Money’ will be issued on the pre-rounded amount.

· Rounding will also be applied to refunds paid out in cash.

· Purchases made with Gift Cards will be settled to the exact amount.

Party City is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Canadian Tire. The Party City Privacy Charter ("Privacy Charter") explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts. Our Privacy Charter may be amended from time to time. We encourage you to review the current Privacy Charter from time to time. A list of frequently asked privacy questions (FAQ) is also available to provide you with examples and instances of how your personal information may be collected, used and disclosed.

For purposes of this Privacy Charter, "Party City" means Canadian Tire Corporation, Limited and its family of companies including Party City, Canadian Tire, Canadian Tire Financial Services Limited, Canadian Tire Bank, Canadian Tire Real Estate Limited, Mark's Work Wearhouse Limited (Mark's), The Forzani Group Ltd. (FGL), Canadian Tire Petroleum and PartSource. Party City also includes any successors or subsidiaries of the above-listed companies. Party City and Canadian Tire stores and certain Mark's, FGL and PartSource stores are owned and operated by independent dealers or franchisees. Canadian Tire gas bars are operated under license by independent retailers. As independent businesses, these dealers, franchisees, and retailers are responsible under applicable laws for adopting their own privacy policies to protect your personal information in a manner consistent with this Privacy Charter.
 

Personal information is information about an identifiable individual. Personal information includes such things as your name, address, age, income, date of birth, gender, financial information and credit records, as well as your opinions, preferences and purchase patterns.
 

1. We are accountable to you

Party City is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. To achieve this objective, Party City has developed and implemented this Privacy Charter.

2. Why we collect your personal information

Party City identifies the purpose for which your personal information is collected. We do this before or at the time the information is actually being collected. We collect, use and disclose your personal information in order to:

· process your application for a product, provide a service or administer the Canadian Tire loyalty reward program (Loyalty Program);

· better understand your product and services needs and to offer relevant information, products, services and rewards to meet those needs;

· determine your interest and eligibility for, and where appropriate provide you with, products, services and loyalty rewards;

· administer the delivery of products, services and loyalty rewards to you;

· track and analyze your purchases, other transactions, shopping patterns, account activity, and payment history for marketing analysis purposes or making promotional offers to you;

· conduct surveys and analysis for research, statistical and product development purposes (information will be anonymized to the extent possible);

· verify your identity and protect against error and fraud;

· assess and update your credit-worthiness on an ongoing basis;

· process, service, analyze and audit your relationship with us, including collecting any money you owe us;

· support promotions and contest administration;

· perform tests to implement or modify systems;

· comply with legal and regulatory requirements; and

· achieve other purposes as may, from time to time, be permitted by law.

By providing your information to Party City, you consent to Party City using your personal information for the purposes outlined above. Withdrawal of consent to collect, use and disclose your personal information for purposes of your participation in the Loyalty Program may restrict our ability to provide you with some of the privileges and opportunities of being a member.

3. We obtain your consent to collect, use or disclose your personal information

Party City obtains your consent to collect, use or disclose your personal information, except as permitted by law. The method of obtaining consent depends on the circumstances and the sensitivity of the information. Consent may be oral or written, express or implied. Your express consent (verbal, written or electronic agreement) is obtained to collect, use or disclose sensitive personal information. Implied consent is obtained in circumstances where a customer relationship already exists, express consent has previously been given, or the purpose of using the personal information is reasonably apparent to you.

You can change your consent preferences at any time by contacting Party City's Customer Relationship Contact Centre (see Contact Information, below).

Benefits you receive through consent

Party City is a growing network of interrelated businesses offering a unique mix of products and services. We want to give you exceptional customer service and additional value which is facilitated by sharing your information within Party City and across our various businesses. This sharing enables us to notify current and new customers of products, services, rewards and special offers they might enjoy. We may also provide your personal information to other companies designated by Party City  under the Loyalty Program (Partners) so that they can notify you directly of products, services, rewards and special offers that may be of interest to you. These notices may be given to you by postal mail, e-mail, facsimile, telephone, text message, automatic dialing-announcing device or other form of telecommunication using the contact information that you provide to us.

"Opting-out" or withdrawing your consent

If you decide that you do not want to receive marketing offers for products and services, you may always withdraw or refuse your consent at any time by calling us toll-free at 1-866-846-5841. Your request will be promptly processed but may not be in time to remove you from promotions already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for purposes of administering your account.

The consequences of withdrawing or refusing consent

If you decide to withdraw or refuse your consent, our ability to communicate with you will be diminished. For example, we will generally not be able to tell you about price discounts, rewards, customized balance transfer offers, contests, or other products and services that may be of value to you.

4. We limit collection of your personal information

Party City collects only the information required to provide products and services to you. If the personal information we require is collected for a reason other than as outlined in this Privacy Charter, your consent will be obtained before or at the time the information is collected. Party City will collect personal information only by clear, fair and lawful means.

5. We limit use, disclosure and retention of your personal information

Party City uses and discloses your personal information only for the purposes for which it was collected, except with your consent or as required by law.

We assure you that we do not sell or rent personal information. We only provide your personal information within Canadian Tire and across our various businesses, with current or future Partners in the Loyalty Program, and with third party service providers for the administration of certain promotional activities, and to ensure your needs are met and you are receiving optimum value from your participation in the Loyalty Program.

We may transfer your personal information to entities outside Canadian Tire, such as our vendors, suppliers and agents who assist us in serving you ("Service Provider"). When your personal information is transferred to a Service Provider, we require them to protect the information in a manner that is consistent with this Privacy Charter. Our Service Providers may be located outside of Canada and may be required to disclose your personal information under the laws of their jurisdiction. You may contact us for information about our policies and practices regarding Service Providers to whom we have transferred your personal information and their locations (see Contact Information, below).

Canadian Tire retains your personal information only as long as it is required for our business relationship or as required by law. In the unlikely event that Canadian Tire, any of its affiliated companies, brands or substantially all of any of their assets are acquired by an unrelated third party, your personal information may be one of the transferred assets. By providing your personal information to us, you agree that we may disclose your personal information, on a confidential basis, to any prospective transferee and its professional advisors for the purposes of their due diligence investigations, the completion of any such transaction and the continued operation of the acquired business.

6. We keep your personal information accurate

 

We want to keep your personal information up to date, accurate and relevant for its intended use. We rely on you to let us know if your address, telephone number or other information changes, so that we may provide you with the best possible service.

7. How we protect your personal information

The security of your personal information is important to us. We will protect your personal information with appropriate safeguards and security measures. All of our Service Providers are required under their contracts with us to maintain your confidentiality and may not use your information for any unauthorized purpose. When we are required by law to provide information, we take reasonable steps to verify the lawful authority for the collection and we disclose only the information that is legally required. We review our procedures and security measures regularly to ensure that they are properly administered and remain effective and appropriate for the sensitivity of the information.

8. We are open about our privacy and security policy

We are committed to providing you with understandable and easily available information about our policies and practices related to management of your personal information.

9. You can access your personal information stored by us

You have the right to request access to your personal information we have on record in order to ensure it is accurate. If there are discrepancies, your information can be updated as appropriate. To access your personal information, a request must be submitted in writing to us (see Contact Information below). We will respond to your request for access or information in a reasonable time. There may be times when we are unable to fulfill your request - for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we are unable to separate your data), or if we are prohibited by law from disclosing the information.

10. We respond to your questions, concerns and complaints about privacy

Canadian Tire responds in a reasonable time to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures. We will investigate and respond to any concern you have regarding the handling of your personal information. In most cases, an issue can be resolved simply by telling us about it and discussing any issues.

·  By calling our Customer Relationship Contact Centre at 1-866-846-5841

·  By e-mail at privacyinquiries@ctfs.com

·  By mail at 3475 Superior Court, Oakville, ON L6L 0C6 - Re: Privacy Inquiries 

 

If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact the Chief Privacy Officer by mail at: Chief Privacy Officer c/o Canadian Tire Corporation, Limited, 2180 Yonge Street, P.O. Box 770, Station K, Toronto, ON, M4P 2V8 or by email at privacyoffice@cantire.com.
 

Personal Information includes your name, address, income, date of birth, financial information and credit records, as well as your opinions, preferences and purchase patterns.

We obtain information directly from you from your application for a product, purchase of a service or enrolment into the Party City loyalty reward program. We also obtain information through your interactions with us, such as surveys, websites activities, call monitoring and contests.

We may obtain information with your consent from third parties, such as your credit history which is obtained from credit bureaus.
 

Your personal information is only used or disclosed for the purpose for which it was collected.

We assure you that we do not sell or rent personal information. We only transfer your personal information within Party City and to current or future Partners in the Loyalty Program to ensure your needs are met.

We use your personal information in order to process your application for a product, service or loyalty program and administer delivery of products, services and loyalty rewards. We also use your information to better understand your product and service needs and to offer relevant information, products, services and rewards to meet those needs. Your purchases and other transactions, shopping patterns, account activity and payment history is tracked and analyzed for marketing purposes and for making promotional offers to you. For a full list of why we collect your personal information, see our Privacy Charter.

We may transfer your Personal Information to third party service providers who assist us in serving you, such as vendors, suppliers and agents; however, we require them to protect your information in a manner consistent with our Privacy Charter. Our service providers may be located outside of Canada and may be required to disclose personal information under the laws of their jurisdiction.

We may share information about you as permitted or required by law, for example with credit bureaus, regulators and law enforcement agencies.
 

You may access your personal information that we have on record in order to ensure it is accurate by submitting a written request to us. If you decide that you do not want your personal information used or shared for marketing products and services to you, you may opt out of receiving promotional offers and contests at any time by calling us toll-free at 1-866-846-5841.

For full details of Party City's privacy policy, click here to view our Privacy Charter. For frequently asked questions concerning our privacy policy, click here.
 

·   By calling our Customer Relationship Contact Centre at 1-866-846-5841

·   By e-mail at privacyinquiries@ctfs.com

·   By mail at 3475 Superior Court, Oakville, ON L6L 0C6 - Re: Privacy Inquiries

  

If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact the Chief Privacy Officer by mail at: Chief Privacy Officer c/o Canadian Tire Corporation, Limited, 2180 Yonge Street, P.O. Box 770, Station K, Toronto, ON, M4P 2V8 or by email at privacyoffice@cantire.com.
 

Party City is Canadian Tire Corporation, Limited and its family of companies including Party City, Canadian Tire, Canadian Tire Financial Services Limited, Canadian Tire Bank, Canadian Tire Real Estate Limited, Mark's Work Wearhouse (Mark's), The Forzani Group Ltd. (FGL), Canadian Tire Petroleum and PartSource. Party City also includes any successors or subsidiaries of the above-listed companies. Party City and Canadian Tire stores and certain Mark's, FGL and PartSource stores are owned and operated by independent dealers or franchisees. Canadian Tire gas bars are operated under license by independent retailers. As independent businesses, these dealers, franchisees, and retailers are responsible under applicable laws for adopting their own privacy policies to protect your personal information in a manner consistent with this Privacy Charter.
 

Personal information means information about an identifiable individual. Personal information includes such things as name, address, age, income, date of birth, financial information and credit records, as well as your opinions, preferences and purchase patterns.
 

We need your personal information in order to do business with you. Following are some examples of the personal information that our Retail Services, Financial Services and Loyalty Program need and why.

Retail Services

Most of the information collected about you for retail services is very basic information that we need to complete a purchase, provide you with a refund or exchange or process and keep track of transactions and report back to you. Examples of information that may be collected to complete an in-person purchase or refund may include things such as your name, address, telephone number, and a description of the item requested or purchased.

Generally, we request your address and phone number only if the item you purchased will be sent to you at a later date, or if you are receiving a refund.

You may visit one of Party City's websites just to browse, or you may actually make an online purchase. If you make a purchase, we collect personal information such as your name, address, e-mail address, phone number and credit card information. Website Terms and Conditions are available on each Party City website.

Financial Services

Banks and financial institutions require certain information in order to open credit related accounts and deposit accounts. For example, name, address and date of birth are required to identify you and process your application; information about your background (for example, occupation) and financial circumstances like assets, income and other financial commitments to determine if you are eligible for products and services; credit reports and other information to assess and update your credit worthiness; transactional and payment patterns to identify credit risk, fraud risk and suspicious activities to fulfill regulatory obligations such as anti-money laundering and anti-terrorist financing regulations.

Depending on the financial product, some information is required by law. For example, your name, address, date of birth, employment information and details of government issued documents like a passport are required under anti-money laundering and anti-terrorist financing regulations and your social insurance number (SIN) is required for reporting purposes under the Income Tax Act.

Demographic Information

 We may collect and use personal information in an aggregated form about our customers to improve our services, to study trends, for statistical analysis, to develop products and programs, for marketing purposes and/or for industry reporting purposes. Aggregated information does not identify any individual customer. We may share such aggregated information with members of the Canadian Tire family of companies, our partners, our agents, service providers that we employ and advertisers.

 

When you apply for products such as a deposit account or GIC, we are required to collect your SIN for reporting purposes under the Income Tax Act.

We may also ask for your SIN for other purposes, however, providing your SIN for other purposes is optional. Your SIN is used by credit bureaus and consumer reporting agencies to distinguish you from others with a similar name, and provides us with more accurate credit bureau and consumer reporting agency information. If you apply for a credit related product or service and if you choose not to provide your SIN, the approval of your application and/or your credit limit may be affected. We do not treat you differently because you choose not to disclose your SIN for these other purposes. If you do provide it to us, it makes the exchange of information with credit bureaus and consumer reporting agencies more timely and accurate.
 

We obtain your consent in different ways depending on the circumstances and the sensitivity of the information. Consent may be oral or written, express or implied. Your express consent (verbal, written or electronic agreement) will be obtained to collect, use or disclose sensitive personal information such as your personal financial information. We will use implied consent to collect, use or disclose your personal information in circumstances where a customer relationship already exists, express consent has previously been given or the purpose of using the personal information is reasonably apparent to you.

In certain circumstances, the law permits or requires that we collect, use or share your personal information without your consent. For example, we may collect, use or share your personal information to investigate a breach of an agreement or a law or in response to a search warrant; to realize on security pledged for a loan or to investigate or deter fraud.

In order to provide you with products or services, administer your account and provide you with exceptional customer service, there is certain personal information that our Retail Services (for example, Party City , Canadian Tire retail, Mark's, Canadian Tire Petroleum, FGL and Partsource), Financial Services (for example, Canadian Tire Financial Services Limited and Canadian Tire Bank) and Loyalty Program need from you.

Retail Services  

Mark's has created an online database on marks.com. Customers may register on the database so that they can keep track of their own on-line purchases. Registration is entirely voluntary and customers may correct their information or remove themselves from the database at any time.

Mark's may also collect personal information about employees of various companies who are Mark's corporate clients. For example, a company may contract with Mark's to supply all of its employee uniforms. When the employee comes in to make his or her purchase, Mark's collects information about the nature of that employee's purchases and may provide that information to the employer.

Sometimes you may voluntarily provide information to Mark's. This occurs when you fill out Mark's Customer Satisfaction Survey. The goal of this program is to gauge customer feedback via both an Internet and telephone survey. The survey will ask customers a variety of questions regarding their most recent experience at the store and will help ensure that we consistently deliver an excellent customer experience. Mark's uses that information to respond to your query and to keep track of customer feedback, which enables us to continuously improve.

Party City online may collect your name, email, postal code, country and phone number in order to provide you with information on upcoming sales. Mark's may collect your email address, name, address, city, province, country, postal code, gender, household income and age range in order to provide you with advance notice of upcoming promotions and exclusive offers, news of on-line and in-store special event, information on products and services and notices of contests. PartSource may collect your name, email and postal code in order to send you a monthly e-newsletter and money saving coupon offers.

Financial Services

We need your name and address in order to prepare and send you a monthly statement for your card account.

Canadian Tire Bank is also required by law to know its customers and to verify the identity of its customers before entering into a business relationship or opening an account. Canadian Tire Bank uses third parties including credit bureaus and consumer reporting agencies for these purposes and we need your consent to do this. If you do not provide us with your consent, we cannot enter into a business relationship with you or open an account for you.

Your customer experience is important to us which is why we train our customer service representatives on an ongoing basis. It is important for us to understand how our representatives are handling your questions and concerns. As such, if you have a telephone conversation with our representatives, we may monitor the call for training and quality control purposes. Please be aware, certain calls will be recorded for record keeping purposes. For example, your call will be recorded when you apply for a product or service, or authorize us to activate or enroll you in a product or service by phone.
 

Many of our retail stores, including Party City, Canadian Tire, Mark's, PartSource, FGL and Canadian Tire Gas Bars are equipped with surveillance cameras. These cameras are in place for your safety as a customer, as well as for the safety of our own employees and to protect us against shoplifting. If a store has a camera, there will be signs posted alerting you to that. The information on our video systems that record your image are typically kept for a short period of time before they get overwritten with new information. They are not shared with third parties unless there is reasonable suspicion of a crime, in which case they are turned over to the appropriate law enforcement agency.
 

Cookies are small text files that contain a unique identifier which is placed on your computer. When you visit a website, the website saves the file with a matching identifier. When you revisit the site days or weeks later, the site can recognize you by matching the cookie on your computer with the matching identifier in its database. For more information on "Cookies", visit our website terms and conditions.
 

You may decide that you do not want your personal information used or shared for marketing purposes. If this is the case, you may always withdraw or refuse your consent at any time by calling us toll-free at 1-866-846-5841. We will process your request as soon as possible but it may not be in time to remove you from promotions already in progress. Please remember that even if you have opted out of receiving marketing communications, we may still contact you for non-marketing purposes such as fraud, collections, account maintenance and transactional purposes. You may unsubscribe from email marketing at any time by clicking the unsubscribe link included in the footer of every marketing email.
 

You can request access to your personal information stored by us. Your request must be submitted in writing to:

Canadian Tire
3475 Superior Court, Oakville, ON L6L 0C6
Re: Privacy Inquiries
Once we receive your written request, our goal is to respond to your request within thirty (30) days of receipt. If, for some reason, we are unable to respond to your request within this time frame, we will contact you directly and explain the reason for delay.

There may be times where the law permits us to refuse your request to access your personal information. For example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we are unable to separate your data), we may be unable to fulfill your request.

If we refuse access to your personal information, we will contact you directly. If you wish, you may then choose to file a complaint with the Privacy Commissioner of Canada.
 

For purposes of this Customer Service Accessibility Policy, "Party City" means Canadian Tire Corporation, Limited and its family of companies including Party City, Canadian Tire, Canadian Tire Bank, Canadian Tire Services Limited, Canadian Tire Real Estate Limited, Mark's Work Wearhouse Ltd. (Mark’s), FGL Sports Ltd. (FGL), Canadian Tire Petroleum, PartSource and Padinox Inc. Party City also includes any successors or subsidiaries of the above-listed companies.1
 

We are committed to eliminating barriers and improving accessibility for persons with disabilities and to providing goods and services in a way that respects the dignity and independence of people with disabilities. People with disabilities will be given the same opportunity to access and benefit from our goods and services, in the same place and in a similar way as other customers.
 

When communicating with a person who has a disability, we will communicate in a manner that takes into account the person's disability.

We will train employees who communicate with customers on how to interact and communicate with people with various types of disabilities.
 

We are committed to providing fully accessible telephone services to our customers. We will train employees to communicate with customers over the telephone in clear and plain language.
 

We are committed to serving persons with disabilities who use assistive devices to obtain, use or benefit from our goods and services. We will ensure that our employees are trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods or services. 

 

We will also ensure that our employees know how to use assistive devices that are available in various locations for customers use.
 

We welcome persons with disabilities who are accompanied by service animals. Service animals are allowed on the parts of our premises that are open to the public.

If a service animal is legally excluded from some parts of the premises, we will provide alternative measures to enable the person to obtain, use or benefit from our services.

We will ensure that all employees are properly trained on how to interact with people with disabilities who are accompanied by a service animal.
 

Any person with a disability who is accompanied by a support person will be allowed to enter our premises with his or her support person. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on our premises.
 

We will provide customers with notice in the event of a planned or unexpected disruption in the facilities or services usually used by persons with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available. 

 

This notice will be placed at all public entrances and at the point of disruption. This notice will be provided in accessible formats as required.

We will provide training to all employees, volunteers and others who deal with the public or other third parties on behalf of CTC, and to all individuals who are involved in the development and approval of the customer service policies, practices and procedures.

 

Training must be completed during the employee orientation process.

 

Training will include:

·  A review of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the Customer Service Standard.
·  How to interact and communicate with people with various types of disabilities.·  How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or support person.
·  How to use the equipment or assistive devices that are available on our premises or that we otherwise provide that may help with the provision of goods and services to people with disabilities.
·  What to do if a person with a disability is having difficulty in accessing our goods and services.
·  Party City's policies, practices and procedures governing the provision of goods or services to people with disabilities.

Training records will be kept, including the dates when the training is delivered the number of employees to whom the training was provided and their names.
 

The ultimate goal of Party City is to meet and surpass customer expectations while serving customers with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way Party City  provides goods and services to people with disabilities can be made by completing the feedback form, sending an e-mail to the store (form and address details available through customer service desk) or by speaking directly with a manager on duty. All feedback will be directed to the store manager. We will make all reasonable efforts to address concerns or complaints promptly.
 

We shall, upon request, give a copy of this policy to any person. Requests for accessible customer service documents should be made to the store manager or supervisor on duty. If a person with a disability requests a copy of this policy, we will provide the policy, or the information contained within the policy, in a format which takes into account the person's disability.

 

This policy applies to the provision of goods and services at all Party City locations and addresses the Customer Service requirements. As a reflection of our commitment to the principles of accessible customer service, all efforts will be made to apply these accessible customer service principles to the provision of goods and services in other Canadian Jurisdictions.
 

We are committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities. Therefore no change will be made to this policy before considering the impact on people with disabilities.

Any policy of Party City that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.
 

This policy exists to achieve service excellence to customers with disabilities. If anyone has a question about the policy, or if the purpose of a policy is not understood, please speak to the store manager or supervisor on duty, who will escalate your question or concern accordingly.

 

The partycity.ca web site, its design, all text, graphics, content, video, audio and the selection and arrangement thereof are the property of Party City and/or its various subsidiaries, affiliates, Party City Associate Dealers, third party providers and distributors ("Third Parties"), and are protected under the copyright laws of Canada and other countries. None of the content found on partycity.ca may be reproduced, republished, distributed, displayed, sold, transferred, or modified without the express written permission of Party City and/or the applicable Third Parties.

Party City, partycity.ca, and all other Party City related trademarks and design marks displayed on partycity.ca (collectively, the "Trademarks") are registered and common law trademarks of Party City. Other trademarks and design marks appearing on this web site are trademarks of their respective owners. The trademarks of MasterCard International Incorporated are used under license. Nothing contained on canadiantire.ca should be construed as granting, by implication or otherwise, any license or right to use any trademarks, including the Trademarks, except with the express written permission of Party City or such other party that may own the applicable trademarks.
 

Neither the partycity.ca web site nor its content may be, in whole or in part, copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Party City, except that you may download, display and print the content presented on partycity.ca for your personal, non-commercial use only. Unauthorized use of partycity.ca and/or the content contained on canadiantire.ca may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained within the content on this web site. The use of such content on any other web site or in any environment of networked computers is prohibited.

You are prohibited from contributing, posting or transmitting to this web site any infringing, unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane content or any content that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law.

The partycity.ca website is not intended for use by children under the age of 13. Use of the partycity.ca website is void where prohibited by applicable law.

In its sole discretion, in addition to any other rights or remedies available to Party City  and without any liability whatsoever, Party City at any time and without notice may terminate or restrict your access to any component of partycity.ca.
 

Your partycity.ca website account may be accessed only by use of your login name and password. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized Party City representative. Party City recommends that you choose a password that is unique to you and not easily guessed by others. You should change your password on a regular basis, and you must log out at the end of each session.

All login names and passwords remain the property of Party City, and may be cancelled or suspended at any time by Party City without any notice or liability to you or any other person. Party City is not under any obligation to verify the actual identity or authority of the user of any login name or password.

You must immediately notify Party City of any unauthorized use of your login name or password, or if you know or suspect that your login name or password has been lost or stolen, has become known to any other person, or has been otherwise compromised.
 

You have read the Party City Privacy Charter, the terms of which appear on partycity.ca and are incorporated into these Terms and Conditions, and agree that the terms of such policy are reasonable. You consent to the collection, use and disclosure of your personal information by Party City and/or Third Parties in accordance with the terms of and for the purposes set forth in the Party City Privacy Policy.
 

Partycity.ca is a public site; therefore, we ask that you follow some basic rules. We moderate all reviews before posting them and reserve the right to deny any review at our absolute discretion. Your review should describe your experience using the product and include details about what you liked or disliked. 

Here are some examples of the type of content that can cause a review to be denied:

• Offensive, abusive or prejudicial language
• Reviews that are not relevant to the product being reviewed• Reviews that exceed 100 words
• Reviews that contain a price reference 
• Reviews that attempt to solicit responses from others (creating a forum)
• Reviews that contain content about competitors
• Mentions of personally identifiable information 
• Customer service issues, shipping issues, return policies or safety concerns. If you have concerns about the safety of a product, please contact us directly with the information provided below. Do not submit this feedback through a product review.

Corporate Customer Relations:
English: 1-800-387-8803
French: 1-800-565-3356

We reserve the right not to publish your review should these Guidelines or Terms and Conditions be violated, or for any other reasons in our entire discretion. It is not possible for you to edit/remove your review after submission. However, if you wish to have your review removed, you can contact our Customer Relations team at EN: 1-800-387-8803 or FR: 1-800-565-3356.

If approved, your review will appear in its entirety. We will not edit any content.
 

The products and services advertised in the eFLYER are available at Party City Associate Stores in Canada. Party City Associate Stores are independently owned and operated by Party City Associate Dealers.
 

Party City has attempted to match online prices to those in store; however online prices, product and service selection and availability, and sale effective dates may differ from those in store and may vary by geographic region. Due to differences in sale effective dates across the country, items may be available online at the sale price before they are available in store. Dealers are under no obligation to make promotional products available, or to match online prices until the sale begins in their region. Market conditions and competitive pressures may cause prices and availability to change without further notice. Party City Associate Dealers may sell for less. Additionally, although great care is taken in the production of the partycity.ca web site, typographical, illustrative or pricing errors may occur. We reserve the right to correct errors at any time.

All prices quoted are payable in Canadian Dollars and, unless otherwise stated, do not include GST, PST, QST or HST.

For Gift Card purchases, prices quoted are payable in Canadian Dollars and, unless otherwise stated, do not include shipping charges. Please see Party City’s Shipping Policy for shipping and handling of Gift Card purchases.

The e-FLYER and canadiantire.ca each offer limited-time sales values, special buys and items at Party City's everyday low price. Regular prices shown are the prices at which the products have been sold by Party City as of the date of issuance indicated. A correctly completed Review and Submit page delivered by you to Party City constitutes your offer to purchase gift cards listed in your order. Your order shall be deemed to be accepted only at the point when Party City sends a shipping confirmation email to the email address you provided. If you would like to change your order, call Customer Service toll-free at 1-866-764-3484. Please have your order number ready when you place your call. Do not email us with a request, as emails may not be processed in sufficient time to effect a change to an order during high volume periods.

All advertisements on the partycity.ca website are merely invitations for you to purchase goods or services from a party City Associate Store, and are not offers to sell by Party City.

Party City reserves the right to limit quantities; reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if Party City believes that customer conduct violates applicable law or is harmful to the interests of Party City or any Third Parties.

All sizes quoted are approximate. Some items shown may require assembly.
 

If, notwithstanding the foregoing, Party City or any of the Third Parties should be found liable for any loss or damage which arises out of or is in any way connected with any of the functions or uses of canadiantire.ca or its content, the liability of Party City and the Third Parties shall in no event exceed in the aggregate $250 CAD.
 

You shall indemnify and save harmless Party City and the Third Parties and their respective officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of partycity.ca.
 

The partycity.ca web site contains links to web sites owned or operated by other entities which are not associated or affiliated with Party City or the Third Parties. These links are provided solely as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Party City or the Third Parties of the linked web site or information contained therein or of their security or privacy practices. Party City and the Third Parties shall not be responsible for the content of any other linked web sites and makes no representation or warranty regarding any other web sites or the contents on such web sites. If you decide to access other web sites, you do so at your own risk. Framing of the partycity.ca web site or any of its content in any form and by any method is strictly prohibited.
 

The relationship between Party City and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other as a result of these Terms and Conditions or your use of partycity.ca.
 

This Agreement and its performance shall be governed by the laws of the Province of Ontario, Canada. You consent and submit to the exclusive jurisdiction of the courts located in the City of Toronto, in the Province of Ontario, Canada, in all disputes arising out of or relating to the use of partycity.ca and these Terms and Conditions.
 

Additional terms and conditions apply to purchases of products and services. Additional terms and conditions may also apply to specific web site functions available on partycity.ca.
 

These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
 

The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
 

These Terms and Conditions, together with those incorporated or referred to herein, constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter, and may not be amended or modified except by Party City as set forth above.
 

The parties have requested that these Terms and Conditions and all documents contemplated hereby be drawn up in English. Les parties aux présentes ont exigé que cette entente et tous autres documents envisagés par les présentes soient rédigés en anglais.
 

For purposes of this Accessibility Plan, "Party City" means Canadian Tire Corporation, Limited and its family of companies including Party City, Canadian Tire, Canadian Tire Financial Services Limited, Canadian Tire Bank, Canadian Tire Real Estate Limited, Mark's Work Wearhouse Limited (Mark's), FGL Sports Ltd. (FGL), Canadian Tire Petroleum and PartSource. Canadian Tire also includes any successors or subsidiaries of the above-listed companies.*
 

The Accessibility for Ontarians with Disabilities Act (AODA) was adopted in 2005 with a goal of making Ontario completely accessible for individuals with disabilities by 2025. To reach this goal, businesses and organizations that provide goods and services to people in Ontario, are required to meet certain accessibility standards in 5 areas: (1) Customer Service; (2) Information and Communications; (3) Employment; (4) Transportation; and (5) the Design of Public Spaces.

Party City is committed to eliminating barriers and improving accessibility for persons with disabilities and to providing goods and services in a way that respects the dignity and independence of people with disabilities. In 2012 we implemented an Accessible Customer Service Policy to ensure that people with disabilities are given the same opportunity to access and benefit from our goods and services, in the same place and in a similar way as other customers.

The Integrated Accessibility Standards Regulation ("IASR") under AODA, which incorporates the remaining 4 accessibility standards, requires us to establish, implement, maintain and document a multi-year accessibility plan which outlines our strategy to prevent and remove barriers for persons with disabilities through the requirements under the IASR.

The following accessibility standards are applicable to Party City under the IASR:
1.       General Requirements
2.       Information and Communications
3.       Employment
4.       Design of Public Spaces

In accordance with the IASR, Party City will:
·         Establish, review and update this Accessibility Plan
·         Post this Accessibility Plan on Party City's public website at www.partycity.ca
·         Provide this Accessibility Plan in an accessible format, upon request
·         Review and update this Accessibility Plan at least once every 5 years
 

The purpose of this Accessibility Plan is to outline Party City's strategy to prevent and remove barriers to address the current and future requirements set out under the IASR.
 

Training

Commitment:We are committed to implementing a process to ensure that all employees, volunteers, third party contractors who provide goods, services and facilities on behalf of Party City, as well as persons participating in the development and approval of Party City's policies, are provided with appropriate training on the requirements of the IASR and on the Ontario Human Rights Code as it pertains to persons with disabilities, and are provided with such training as soon as practicable.

Planned Action:
In addition to the training we provide to our employees under the Accessibility Standard for Customer Service, we will provide training to our employees, volunteers, persons who participate in developing the organization's policies and other staff members who provide goods, services or facilities on behalf of Party City on the requirements of the Integrated Accessibility Standards Regulation and on the Human Rights Code as it relates to persons with disabilities. Training will be provided in a way that best suits the individual's actual duties.

We will complete the required training of our employees, volunteers, persons who participate in developing the organization's policies and other staff members by January 1, 2015. In order to meet this obligation, we will:
·   Develop appropriate training content.
·   Deliver training throughout 2014.
·   Maintain a record of the training provided, including the dates that the training was provided and the number of individuals to whom it was provided.
·   Ensure that training is provided on any changes to the prescribed policies on an ongoing basis.


Self-Service Kiosks

Commitment: We are committed to eliminating barriers and improving accessibility for persons with disabilities and to providing goods and services in a way that respects the dignity and independence of people with disabilities.

Actions Taken:Should we design, procure or acquire any self-service kiosks on or after January 1, 2014, we will have regard to the accessibility for persons with disabilities. We will ensure that any employees involved in the procurement or acquisition are apprised of the need to consider accessibility features in choosing the appropriate self-service kiosk.
 

Commitment:We are committed to fair and accessible employment practices that attract and retain employees with disabilities. This includes providing accessibility across all stages of the employment cycle.

Actions Taken:

The following measures were implemented effective January 1, 2012:

1.       Workplace Emergency Response Information
In situations where we are aware that an employee has a disability and that there is a need for accommodation, individualized workplace emergency response information are provided to the employee as soon as practicable if such information is necessary given the nature of the employee's disability. These individualized emergency response plans are:
· Communicated to the employee's respective manager and Safety personnel, where the employee's consent has been obtained, and on an as needed basis.
· Reviewed and assessed on an ongoing and regular basis to ensure that accessibility issues are addressed.

Planned Action:
The following measures will be implemented effective January 1, 2016:

1.       Recruitment General
We will notify employees and the public of the availability of accommodation for applicants with disabilities in the recruitment process. This will include:
· A review and, as necessary, modification of existing recruitment policies, procedures and processes.
· Specifying on job postings that accommodation is available for applicants with disabilities.

2.       Recruitment, Assessment and Selection
We will notify job applicants, when they are individually selected to participate in an assessment or selection process that accommodations are available upon request in relation to the materials and processes to be used in the assessment or selection process. This will include:
· A review and, as necessary, modification of existing recruitment policies, procedures and processes.
· If a selected applicant requests an accommodation, consult with the applicant and arrange for provision of suitable accommodations in a manner that takes into account the applicant's accessibility needs.

3.       Notice to Successful Applicants
When making offers of employment, we will notify the successful applicant of our policies for accommodating employees with disabilities. This will include:
· A review and, as necessary, modification of existing recruitment policies, procedures and processes.
· Inclusion of notification of Party City's policy on accommodating employees with disabilities in offer of employment letters.

4.       Informing Employees of Supports
We will inform all employees of policies that support employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee's accessibility needs due to a disability. This will include:
· Informing current employees and new hires of Party City's policies supporting employees with disabilities.
· Providing information under this section as soon as practicable after the new employee begins employment.
· Keeping employees up to date on changes to existing policies on job accommodations with respect to disability.

5.       Accessible Formats and Communication Supports for Employees
Where an employee with a disability so requests, we will provide or arrange for provision of suitable accessible formats and communication supports for:
· Information that is needed in order to perform the employee's job.
· Information that is generally available to employees in the workplace.
In order to meet this obligation, we will consult with the requesting employee to determine the suitability of an accessible format or communication support.

6.       Documented Individual Accommodation Plans/Return to Work ProcessOur existing processes include steps that we will take to accommodate an employee with a disability and to facilitate an employee's return to work after absenteeism due to disability.

We will review and assess the existing processes to ensure that they include a method for the development of documented individual accommodation plans for employees with a disability, if such plans are required.

We will ensure that the process for the development of documented individual accommodation plans includes the following elements, in accordance with the provisions of the IASR:
· The manner in which the employee requesting accommodation can participate in the development of the plan.
· The means by which the employee is assessed on an individual basis.
· The manner in which we can request an evaluation by an outside medical or other expert, at Party City's expense to assist us in determining if and how accommodation can be achieved.
· The steps taken to protect the privacy of the employee's personal information.
· The frequency in which individual accommodation plans will be reviewed and updated and the manner in which this will be done.
· If an individual accommodation plan is denied, the manner in which the reasons for the denial will be provided to the employee.
· The means of providing the individual accommodation plan in a format that takes into account the employee's accessibility needs due to disability.
· If individual accommodation plans are established, ensure that they include:
   ·      Individualized workplace emergency response information.
   ·      Any information regarding accessible formats and communication supports that have been provided for or arranged, in order to provide the employee with:
   ·      Information that is needed in order to perform the employee's job.
   ·      Information that is generally available to employees in the workplace.
· Any other accommodation that is to be provided to the employee.

7.       Performance Management, Career Development and Redeployment
We will take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans:
· When using our performance management process in respect of employees with disabilities;
· When providing career development and advancement to our employees with disabilities;
· When redeploying employees with disabilities.

In order to meet this obligation, we will review, assess and, as necessary, modify existing policies, procedures and practices to ensure compliance with the IASR.
 

We will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Party City will meet these standards by January 1, 2017.
 

For more information on this Accessibility Plan, or for a copy of this plan in an accessible format, please contact Party City by any of the following means:

By telephone:1-866-764-3484

By email: pccustomerservice@partycity.ca

By regular mail:
Please forward your comments & questions to the following address:
PO Box 2000, Station Main
Welland, ON
L3B 5S3